Terms and Conditions

1. Agreement to Terms

These Terms and Conditions (“Terms”) constitute a legally binding agreement between you (“you” or “Customer”) and Vantage Auto Pros (“Vantage Auto Pros,” “we,” “us,” or “our”) governing your access to and use of the website located at www.vantageautopros.com (the “Site”) and any mobile auto detailing, headlight restoration, or related services provided by us (collectively, the “Services”).

By accessing the Site, requesting a quote, or booking a Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not access the Site or use the Services.

2. Eligibility

You represent that you are at least 18 years of age and legally capable of entering into a binding contract, and that you are the legal owner of any vehicle submitted for Services or have express authorization from the owner to do so.

3. Booking, Estimates, and Pricing

Quotes and estimates provided through the Site or by our team are based on information you supply and are non-binding until confirmed by Vantage Auto Pros. Final pricing may be adjusted upon inspection of the vehicle to reflect actual size, condition, contamination, pet hair, biohazards, excessive soiling, or additional requested services. We will communicate any material change in price prior to performing the additional work.

4. Payment

Payment is due upon completion of the Services unless otherwise agreed in writing. We accept the payment methods listed at the time of booking. Late payments may accrue interest at the lesser of 1.5% per month or the maximum rate permitted by law, plus reasonable collection costs, including attorneys’ fees.

5. Cancellations, Rescheduling, and No-Shows

We understand plans change. Please provide at least 24 hours’ notice to cancel or reschedule an appointment. Cancellations made with less than 24 hours’ notice, or appointments where the vehicle is not accessible upon our arrival, may be subject to a cancellation fee of up to fifty percent (50%) of the quoted Service price.

6. Access, Utilities, and Site Conditions

For mobile Services, you agree to provide a safe, legal, and reasonably level location for us to perform the work. Depending on the Service, access to a standard 110V electrical outlet and potable water may be required; if unavailable, please notify us in advance so we can bring the appropriate self-contained equipment. You are responsible for obtaining any permits, HOA approvals, or landlord permissions required for on-site work.

7. Vehicle Condition and Pre-Existing Damage

Vantage Auto Pros is not responsible for pre-existing damage, including but not limited to clear coat failure, oxidation, water spots that have etched into paint, dents, rust, aftermarket wraps or films, cracked trim, loose emblems, worn upholstery, mechanical or electrical defects, or issues arising from prior improper detailing. We reserve the right to document vehicle condition prior to Service and to decline or modify Services if we determine, in our sole discretion, that the vehicle’s condition makes safe or effective performance impracticable.

8. Personal Property

Please remove all personal belongings, valuables, currency, firearms, prescription medications, and electronics from your vehicle prior to Service. Vantage Auto Pros is not responsible for lost, damaged, or missing items left inside a vehicle.

9. Satisfaction and Re-Service Policy

Customer satisfaction is important to us. If you are not satisfied with a Service, you must notify us in writing within forty-eight (48) hours of completion, with photographs and a reasonable description of the concern. Our sole obligation, and your sole and exclusive remedy, is limited to re-performing the specific portion of the Service in question, at our discretion. No cash refunds will be issued after Services have been rendered.

10. Disclaimers of Warranty

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SITE AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” VANTAGE AUTO PROS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT ANY RESULT, FINISH, OR RESTORATION IS PERMANENT OR IMMUNE TO FUTURE ENVIRONMENTAL, MECHANICAL, OR CHEMICAL DAMAGE.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL VANTAGE AUTO PROS, ITS OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF USE, LOSS OF PROFITS, OR DIMINUTION OF VEHICLE VALUE, ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES. OUR TOTAL AGGREGATE LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICES SHALL NOT EXCEED THE AMOUNT ACTUALLY PAID BY YOU FOR THE SPECIFIC SERVICE GIVING RISE TO THE CLAIM.

12. Indemnification

You agree to defend, indemnify, and hold harmless Vantage Auto Pros and its affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to your breach of these Terms, your misuse of the Services, or your violation of any applicable law or third-party right.

13. Intellectual Property

The Site, including all text, graphics, logos, photographs, videos, and software, is the property of Vantage Auto Pros or its licensors and is protected by U.S. and international intellectual property laws. You may not copy, reproduce, modify, distribute, or create derivative works without our prior written consent. You grant Vantage Auto Pros a non-exclusive, royalty-free, worldwide license to use before-and- after photographs of vehicles we service for marketing purposes, unless you opt out in writing.

14. Electronic Communications and SMS Consent

By providing your contact information, you consent to receive transactional communications by email, text message, or phone regarding your appointment. Message and data rates may apply. You may opt out of marketing communications at any time by replying STOP to any text message or by contacting us.

15. Third-Party Advertising Platforms

We advertise on third-party platforms, including Meta Platforms, Inc. (Facebook and Instagram) and Google. Your interactions with those advertisements are subject to the terms and privacy policies of those platforms. Additional detail regarding advertising technologies is available in our Privacy Policy.

16. Governing Law and Venue

These Terms are governed by and construed in accordance with the laws of the State of Minnesota, without regard to its conflict-of-laws principles. Any action or proceeding arising out of or relating to these Terms or the Services shall be brought exclusively in the state or federal courts located in Hennepin County, Minnesota, and you consent to the personal jurisdiction and venue of those courts.

17. Dispute Resolution

The parties will first attempt in good faith to resolve any dispute through informal negotiation. If the dispute is not resolved within thirty (30) days, either party may pursue available legal remedies subject to Section 16. Each party waives any right to a jury trial to the extent permitted by law.

18. Severability and Waiver

If any provision of these Terms is held to be unenforceable or invalid, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will continue in full force and effect. Our failure to enforce any right or provision shall not constitute a waiver of such right or provision.

19. Entire Agreement

These Terms, together with the Privacy Policy and any written estimate or work order signed by both parties, constitute the entire agreement between you and Vantage Auto Pros regarding the Services and supersede all prior or contemporaneous understandings.

20. Changes to These Terms

We may update these Terms from time to time. The “Last updated” date reflects the most recent revision. Your continued use of the Site or Services after any changes constitutes your acceptance of the updated Terms.

21. Contact

Questions about these Terms may be directed to:

Vantage Auto Pros
Email: contact@vantageautopros.com
Phone: (612) 217-1684
Twin Cities, Minnesota, USA