Legal

Privacy Policy

Last updated: January 1, 2026

1. Introduction

Vantage Auto Pros (“Vantage Auto Pros,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit www.vantageautopros.com (the “Site”), request a quote, book a service, contact us, or otherwise interact with our mobile auto detailing services (collectively, the “Services”).

By accessing or using our Site or Services, you acknowledge that you have read, understood, and agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use our Site or Services.

2. Information We Collect

We collect the following categories of information:

a. Information You Provide Directly

  • Name, email address, phone number, and mailing or service address;
  • Vehicle make, model, year, condition, and photographs you submit;
  • Service preferences, appointment details, and communications with our team;
  • Payment information processed by our third-party payment processors (we do not store full card numbers).

b. Information Collected Automatically

  • IP address, browser type, device identifiers, operating system, and referring URLs;
  • Pages viewed, time spent, clicks, and other usage data via cookies and similar technologies;
  • Approximate geolocation derived from your IP address.

c. Information from Third Parties

  • Advertising and analytics partners, including Meta Platforms, Inc. (Facebook and Instagram), Google, and similar providers, which may share aggregated or hashed identifiers about interactions with our ads;
  • Public sources and referrals from customers or business partners.

3. How We Use Your Information

We use the information we collect for legitimate business purposes, including to:

  • Provide, schedule, and fulfill detailing services you request;
  • Respond to inquiries, provide estimates, and communicate about appointments;
  • Send transactional messages, service reminders, and, with consent, marketing communications;
  • Improve our Site, Services, customer experience, and internal operations;
  • Measure and improve the performance of our advertising, including on Meta platforms;
  • Detect, prevent, and address fraud, abuse, or security incidents;
  • Comply with legal obligations and enforce our Terms and Conditions.

4. Cookies and Tracking Technologies

We and our third-party partners use cookies, web beacons, pixels, SDKs, and similar technologies to recognize your device, remember your preferences, analyze traffic, and deliver relevant advertising. You may set your browser to refuse cookies or alert you when cookies are being sent; however, some portions of the Site may not function properly without them.

5. Advertising, Meta Pixel, and Conversions API

We use advertising services provided by Meta Platforms, Inc. (“Meta”), including the Meta Pixel and, where applicable, the Meta Conversions API, to measure the effectiveness of our advertising, optimize ad delivery, build custom and lookalike audiences, and retarget users who have visited our Site. This may involve sharing hashed identifiers such as your email address, phone number, or IP address, as well as event data (for example, page views, leads submitted, or bookings completed) with Meta.

Data shared with Meta is processed in accordance with Meta’s Privacy Policy and Business Tools Terms. You can manage your advertising preferences and opt out of interest-based advertising at any time via your Meta Ads Preferences or through the Digital Advertising Alliance.

We do not knowingly share sensitive personal information (such as health, financial account credentials, or government identifiers) with Meta or any other advertising partner, and we implement measures consistent with Meta’s Business Tools Terms and applicable law.

6. How We Share Information

We may share your information with:

  • Service providers that support our business, such as hosting, scheduling, email, payment processing, analytics, and advertising vendors, bound by contractual confidentiality obligations;
  • Advertising platforms, including Meta and Google, as described above;
  • Legal and regulatory authorities, when required by law, subpoena, or to protect our rights, property, or safety, or that of others;
  • Successors in interest, in connection with a merger, acquisition, financing, or sale of assets.

We do not sell your personal information in exchange for monetary consideration.

7. Data Retention

We retain personal information for as long as necessary to provide the Services, comply with our legal obligations, resolve disputes, and enforce our agreements. Retention periods vary based on the type of information and the purpose for which it is processed.

8. Your Rights and Choices

Depending on your jurisdiction, you may have the right to access, correct, delete, restrict, or object to our processing of your personal information, and to request portability of your data. Residents of California, Colorado, Connecticut, Virginia, Utah, and other U.S. states with comprehensive privacy laws, as well as individuals in the European Economic Area and United Kingdom, may have additional rights.

To exercise these rights, contact us at contact@vantageautopros.com. We will respond within the timeframes required by applicable law. You may also unsubscribe from marketing emails at any time by following the instructions in the message.

9. Children’s Privacy

Our Site and Services are not directed to children under 13, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 13, we will delete it promptly.

10. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

11. Third-Party Links

Our Site may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of those third parties, and encourage you to review their privacy policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page indicates when it was most recently revised. Material changes will be communicated by posting the updated policy on this page.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, contact us at:

Vantage Auto Pros
Email: contact@vantageautopros.com
Phone: (612) 217-1684
Twin Cities, Minnesota, USA